1) Claims

A) Motor Claims Framework (MCF)

In the event of a motor accident, please report the accident within 24 hours at any of our approved reporting centres / authorised workshops

Click here for more information.

Click here for a list of Etiqa's reporting centres / authorised workshops.

Check Own Damage Repair Status Online

B) Useful Guides for Work Injury Compensation Claims

Click here for more information.

 
Claims' Forms
Hospitalization Insurance Claim Form
Personal Accident Claim Form
Property Claims Form
Public Liability Notice of Accident Form
       
Travel Claim Form
Workmen's Compensation Claim Form
Windscreen Claim Form
 

Quotations / Appointments / General Enquiries

Questions pertaining to your insurance policies
Enquiry on your payment status
Change of Address
Policy Status

Call us at Tel: 6336 0477 or click here.

Electronic Payment through Maybank

Pay your Etiqa Insurance premium online at home or abroad via Maybank. Open an account with Maybank and you will be able to make payments to us with a click of your mouse. For full details, please click here.

Please click here for Customer Service form.

 
     
Please click here for Customer Service form.
   

Connect with us
You can see one of our 23,000 agents around the country or call our Etiqa Oneline call centre at 1300 13 8888 (for Malaysians only).

For our international branches, please contact:

Singapore : +65 6336 0477 Brunei : +673 244 3393 Labuan : +60 87 417 672

Locate our branches
Walk-in to any of our branches around Malaysia to make a claim, enquire or purchase our insurance and takaful plans. Find a branch that is nearest to you here .