eTiQa Insurance & Takaful

It's fast, easy and simple with just one phone call. 1-300-13-8888.

Etiqa Oneline is the Contact Centre for Etiqa Insurance Berhad and Etiqa Takaful Berhad. Customers will have access to information regarding Etiqa's products and services such as making changes to their policies or certificates.

Enjoy a hassle-free purchase of your personal insurance and certificates over the telephone. We offer home, motor and personal accident protection over the telephone. No forms, no queues, just one phone call away.

Reach us at:

General Customer Enquiry
Tel: 1-300-13-8888 (for calls from outside of Malaysia,
please call +603-2780-4500)
Fax: 03-2296 1799
Email: info@etiqa.com.my

Agent Contact Centre
Tel: +603-2780-4688
Fax: 03-22961799
Email: agentsupport@etiqa.com.my

Complaint Management Unit
Tel: 1-300-13-8888 (for calls from outside of Malaysia,
please call +603-2780-4500)
Fax: 03-27853093
Email: info@etiqa.com.my

Etiqa Oneline operates from 8.30am to 6.30pm on Mondays to Fridays and 8.30am to 12.30pm on Saturday. Closed on Sunday and public holidays.

For Insurance & Takaful Claim Enquiry and Accidents registration, contact Claims Assist at 1 300 88 1007.

For 24 hours emergency and car breakdown assistance, just dial 1 800 80 6491.

Everything is at your convenience. It's all part of the Etiqa commitment to provide insightful solutions that make a tangible difference to your life.