Need to submit a claim? This is what you can expect from us:
Our Commitment
We will settle your claims promptly, fairly and with minimum hassle.
When you contact us
We will respond to your phone and email enquiries within 24 hours.
Making a claim
A special Claims Assist line is in place to help you.
Call 1 300 13 8888 (Life)
Call 1 300 88 1007 (General)
For General claims below RM2,000: call our Claims Assist line to settle your claim over the phone, without documentation.
For Motor Repair claims below RM5,000: report to our panel of repairers with full documentation, and we will authorise repairs within 2 working days of your report. The repairs to your vehicle will be completed in no more than 12 working days.
For Stolen Vehicle claims: report to us with all relevant documentation and information, and we will settle your claim within 30 days.
For Personal Accident claims: upon receiving full documentation and information, we will settle your claim within
At Etiqa, we always humanise our process by delivering high quality services to our policyholder. Making a claim can be a hassle and it is our responsibility to ensure that each claim lodged is taken care with less inconveniences.
|