Our Family Takaful Services Claims Department is responsible for ensuring that all genuine and legitimate claims from our policies are honoured and settled accurately, promptly and professionally.

 
 

Find out more about the Claims Department and how policies are honoured. 

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Learn more about payment modes which make your life simpler.

 

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Want to amend the details of your policy? Fill in your new particulars and submit the form. It's that simple.

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Learn more about the various different claims and how to get the most out of them.

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Our recommendation
Our product recommender will recommend the plans that best fit your profile and needs.
Connect with us
You can see one of our 18,000 agents around the country or call our Etiqa Oneline call centre at 1300 13 8888.
Locate our branches
Walk-in to any of our branches around Malaysia to make a claim, enquire or purchase our insurance and takaful plans. Find a branch that is nearest to you here .