For Non-Life claims below RM2,000: call our Claims Assist line to settle your claim over the phone, without documentation.

For Motor Repair claims below RM5,000: report to our panel of repairers with full documentation, and we will authorise repairs within 2 working days of your report. The repairs to your vehicle will be completed in no more than 12 working days.

For Stolen Vehicle claims: report to us with all relevant documentation and information, and we will settle your claim within 30 days.

For Personal Accident claims: upon receiving full documentation and information, we will settle your claim within

At Etiqa, we always humanise our process by delivering high quality services to our policyholder. Making a claim can be a hassle and it is our responsibility to ensure that each claim lodged is taken care with less inconveniences.