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Etiqa Contact Centre (enquiries): 1-300-13-8888 | Auto Assist (24-hour car breakdown assistance): 1-800-88-6491 | Etiqa Healthcare (24-hour local GL request): 1-800-88-9998

Business Operating Hours



All states (except Kelantan and Terengganu)

Monday to Thursday : 9.00am - 5.15pm
During Ramadan : 9.00am - 4.30pm
Sabah & Sarawak : 9.00am - 4.15pm
Friday : 9.00am - 4.15pm
Saturday/Sunday/Public Holidays : Closed
 
States of Kelantan and Terengganu

Sunday to Wednesday : 9.00am - 5.15pm
During Ramadan : 9.00am - 4.30pm
Thursday : 9.00am - 4.15pm
Friday/Saturday/Public Holidays : Closed

State:

Alor Setar

Tel :04-733 1122
Fax : 04-733 7372
Sungai Petani

Tel :04-422 7955
Fax : 04-422 7525
Kota Bharu

Tel :09-743 6500
Fax : 09-743 8500
Agency Support Center Dataran Maybank

Tel :03-2785 4688
Customer Service Center Dataran Maybank

Tel :1300-13-8888
Fax : 03 2297 3800




Customer Service Center Akademi Etiqa

Tel :1300-13-8888
Fax : 03-2297 3800
KL Main

Tel :1300-13-8888
Fax : 03-2612 5064
Seremban

Tel :06-601 2411
Fax : 06-601 2412
Kuantan

Tel :09-515 7107
Fax : 09-514 4234
Temerloh

Tel :09 296 7781
Fax : 09 296 7396
Taiping (Sales Office)
(no walk in customer)

Tel :05-806 1884
Fax : 05-806 1966
Ipoh

Tel :05-249 1105
Fax : 05-241 4262




Seri Manjung

Tel :05-683 2000
Fax : 05-683 2004
Kangar (Sales Office)
No 7 Tingkat 1, Jalan Arau Kangar,
Taman Simpang 3 01000 Kangar
(no walk in customer)

Tel :04-977 6824
Fax : 04-977 6899
Penang Island

Tel :04-642 2366
Fax : 04-642 4200
Penang Mainland

Tel :04-539 4800
Fax : 04-539 4808
Labuan (Sales Office)
(no walk in customer)

Tel :087-408 041
Fax : 087-408 044
Kota Kinabalu

Tel :088-256 830
Fax : 088-224 058




Tawau

Tel :089-757 591
Fax : 089-757 300
Sandakan (Sales Office)
(no walk in customer)

Tel :089-201 226
Fax : 089-211 988
Klang

Tel :03-3344 5535
Fax : 03-3344 5530
Subang Jaya

Tel :03-5635 9968
Fax : 03-5621 1411
Kuala Terengganu

Tel :09-630 0100
Fax : 09-622 9175

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Etiqa Contact Centre : 1-300-13-8888


Etiqa Contact Centre is the Contact Centre for Etiqa Insurance & Takaful.

Operating hours
 
: 9.00am to 5.00pm (Monday to Friday)
: 8.30am to 12.30pm (Saturday) 
: Closed on Sunday and Public Holiday
 
For after operating hours enquiries, please login to MyAccount which is supported by Live Chat, at most times.


General Customer Enquiry:
1300-13-8888

From overseas : +603 2780 4500
Fax : +603 2296 1799
Email : info@etiqa.com.my



Customer Complaint Management:
1300-13-8888

From overseas : +603 2780 4500
Fax : +603 2785 3093
Email : complaint_cmu@etiqa.com.my


General Claim Assist:
1-300-88-1007

Email : claims@etiqa.com.my



24-hour Emergency and Car Breakdown Assistance:
1-800-88-6491



24-hour Guarantee Letter (GL) Request::
1-800-88-9998


*For Insurance & Takaful Claim Enquiry and Accidents registration



 


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You can contact our Enterprise Corporate Division based on your requirements at the following numbers:

Corporate Direct & Maybank GWB Businesses
Rajdi Ahmad Tah
Head of Department

DL : +603-2785 4081
Email : rajdi.at@etiqa.com.my



Corporate Employees Benefits
Zetty Zabir
Head of Division

DL : +603 2785 4049
Email : zetty.z@etiqa.com.my


Broker Management
Azrul Azam Abdul Abas
Head of Department

DL : +603-2785 4081
Email : azrulazam.aa@etiqa.com.my



Kumpulan PNB & Multinational Business
Mohamad Yusoff Abdul Raof
Head of Department

DL : +603-2785 5355
Email : yusoff.ar@etiqa.com.my


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