The best way to understand you
is by listening

Etiqa is always close at hand. You can reach us at 28 branches, contact any one of our 18,000 agents around the country, call us through Etiqa Oneline at 1300 13 8888 or via our website.

We can also be reached through more than 450 Maybank branches and also other third party banks.

Etiqa Oneline : 1-300-13-8888


Etiqa Oneline is the Contact Centre for Etiqa Insurance Berhad and Etiqa Takaful Berhad

Operating hours
 
: 8.30am to 6.30pm (Mondays to Fridays) 
: 8.30am to 12.30pm (Saturday) 
: Closed on Sunday and public holidays.



General Customer Enquiry:
1300-13-8888

From overseas : +603 2780 4500
Fax : +603 2296 1799
Email : info@etiqa.com.my



Customer Complaint Management:
1300-13-8888

From overseas : +603 2780 4500
Fax : +603 2785 3093
Email : cmu@etiqa.com.my


General Claim Assist:
1-300-88-1007

Email : claims@etiqa.com.my



24 hour Emergency and Car Breakdown Assistance:
1-800-88-6491


*For Insurance & Takaful Claim Enquiry and Accidents registration




 

Accident Assist Call Center : 1-300-22-1188

Auto Assist : 1-800-88-6491

Etiqa Healthcare : 1-800-88-9998



Help others while helping yourself. Sign up as an Etiqa Agent today.
 

Business Operating Hours



All states (except Kelantan and Terengganu)

Monday to Thursday : 9.00am - 5.15pm
Friday : 9.00am - 4.15pm
Saturday/Sunday/Public Holidays : Closed
 
States of Kelantan and Terengganu

Sunday to Wednesday : 9.00am - 5.15pm
Thursday : 9.00am - 4.15pm
Friday/Saturday/Public Holidays : Closed

State:

Johor Bahru
Bangunan Etiqa
18 & 20, Jalan Susur 1
Off Jalan Tun Abdul Razak
80000 Johor Bahru

Tel :07 226 5525
Fax : 07 223 5991
Batu Pahat
23, Tingkat Bawah
Jalan Kundang
Taman Bukit Pasir
83000 Batu Pahat
Johor

Tel :07 432 5904
Fax : 07 432 6269
Alor Setar
Bangunan Etiqa
1554, Jalan Kota
05000 Alor Setar, Kedah

Tel :04 733 1122
Fax : 04 733 7372
Sungai Petani
Bangunan Etiqa
23L, Jalan Kampung Baru
08000 Sungai Petani, Kedah

Tel :04 422 7955
Fax : 04 422 7525
Kota Bharu
Lot 282, Seksyen 22, Jalan Darulnaim
15050 Kota Bharu
Kelantan

Tel :09 743 6500
Fax : 09 743 8500
Agency Support Center Dataran Maybank
Ground Floor, Tower B
Dataran Maybank
No. 1 Jalan Maarof
59000 Kuala Lumpur

Tel :03 2785 4688
Customer Service Center Dataran Maybank
Ground Floor, Tower C
Dataran Maybank
No. 1 Jalan Maarof
59000 Kuala Lumpur

Tel :1300 13 8888
Fax : 03 2297 3800




Customer Service Center Akademi Etiqa
Ground Floor, Akademi Etiqa
23, Jalan Melaka
50100 Kuala Lumpur

Tel :1300 13 8888
Fax : 03 2297 3800
KL Main
Level 12B, Akademi Etiqa
23, Jalan Melaka
50100 Kuala Lumpur

Tel :03 2612 5056
Fax : 03 2612 5064
Melaka
Bangunan Etiqa
350 & 351, Taman Melaka Raya 3
Taman Melaka Raya
75000 Melaka

Tel :06 284 1558
Fax : 06 283 7901
Seremban
395, Jalan Haruan 4/2
Pusat Commercial Oakland
70300 Seremban
Negeri Sembilan

Tel :06 601 2411
Fax : 06 601 2412
Kuantan
1, Jalan Tun Ismail
25000 Kuantan
Pahang

Tel :09 515 7107
Fax : 09 514 4234
Temerloh
11, Jalan Dato Bahaman 3
28000 Temerloh
Pahang

Tel :09 296 7781
Fax : 09 296 7396
Taiping (Sales Office)
2, 1st Floor, Jalan Medan Saujana 2
34600 Kamunting
Perak
(no walk in customer)

Tel :05 806 1084
Fax : 05 806 1966
Ipoh
64, A-C Persiaran Greentown 1
Greentown Business Centre
30450 Ipoh
Perak

Tel :05 249 1105
Fax : 05 241 4262




Seri Manjung
D6, Jalan Marina Avenue
Marina Island, KM 1
32200 Teluk Muroh, Lumut
Perak

Tel :05 683 2000
Fax : 05 683 2004
Kangar (Sales Office)
329 Tingkat Bawah
Taman Pengkalan Asam
Jalan Kangar
01000 Kangar, Perlis
(no walk in customer) 

Tel :04 977 6824
Fax : 04 977 6899
Penang Island
G-03-01, Lorong Bayan Indah 1
Bay Avenue
11900 Bayan Lepas
Pulau Pinang

Tel :04 642 2366
Fax : 04 642 4200
Penang Mainland
52, Jalan Perda Barat
Bandar PERDA
14000 Bukit Mertajam
Pulau Pinang

Tel :04 539 4800
Fax : 04 539 4808
Putrajaya
85 & 85A Ground Floor & 1st Floor
Jalan Diplomatik, Presint 15
62050 Putrajaya
Wilayah Persekutuan

Tel :03 8888 5240
Fax : 03 8888 5237
Federal Treasury
Aras 2 Blok Selatan, Perbendaharaan 2
Kompleks Kementerian Kewangan
No. 7 Persiaran Perdana, Presint 2
Pusat Pentadbiran Kerajaan Persekutuan
62592 Putrajaya

Tel :03 8881 1388
Fax : 03 8889 2881
Labuan (Sales Office)
U0372 Lot 3, 1st Floor
Jalan Bunga Anggerik
87013 WP Labuan
(no walk in customer)

Tel :087 408 041
Fax : 087 408 044
Kota Kinabalu
Bangunan Etiqa
Lot 88, MPKK, 18, Block I, Asia City
88000 Kota Kinabalu
Sabah

Tel :088 256 830
Fax : 088 224 058




Tawau
TB4316, Lot 3, Blok 31
Ground & 1st Floor
Fajar Complex Final Phase
Jalan Merdeka
91000 Tawau
Sabah

Tel :089 757 591
Fax : 089 757 300
Sandakan (Sales Office)
1st Floor, Lot 5, Block 11
Bandar Indah, Mile 4, North Road
90000 Sandakan
Sabah
(no walk in customer)

Tel :089 201 226
Fax : 089 211 988
Miri
Lot 1379, Ground & 1st Floor
Centrepoint Commercial Centre (Phase 2)
Jalan Kubu
98000 Miri
Sarawak

Tel :085 416 619
Fax : 085 424 549
Bintulu
370, Jalan Diwarta
Parkcity Commerce Square, Phase 5
Jalan Tun Ahmad Zaidi
97008 Bintulu
Sarawak

Tel :086 335 985
Fax : 086 339 252




Sibu
47, 1st & 2nd Floor
Jalan Tuanku Osman
96000 Sibu
Sarawak

Tel :084 321 546
Fax : 084 320 450
Kuching
Lot 3032 & Lot 3033, Lorong 8
Jalan Tun Ahmad Zaidi Adruce
93200 Kuching
Sarawak

Tel :082 416 879
Fax : 082 416 564
Klang
No. 12 Jalan Tiara 2A/KU1
BBK Commercial Centre
Bandar Baru Klang
41150 Klang, Selangor

Tel :03 3344 5535
Fax : 03 3344 5530
Subang Jaya
121 & 121A, Jalan SS 17/1A
Subang Jaya
47500 Petaling Jaya, Selangor

Tel :03 5635 9968
Fax : 03 5621 1411
Kuala Terengganu
134-1, Jalan Sultan Zainal Abidin
20100 Kuala Terengganu
Terengganu

Tel :09 630 0100
Fax : 09 622 9175


Help others while helping yourself. Sign up as an Etiqa Agent today.
 
You can contact our Enterprise Corporate Division based on your requirements at the following numbers:

Corporate Direct & Maybank GWB Businesses
Rajdi Ahmad Tah
Head of Department


DL : +603-2785 4081
Email : rajdi.at@etiqa.com.my



Corporate Employees Benefits
Dewaluddin Sharif
Head of Department


DL : +603-2785 4012
Email : dewaluddin.s@etiqa.com.my


Broker Management
Azrul Azam Abdul Abas
Head of Department


DL : +603-2785 4081
Email : azrulazam.aa@etiqa.com.my



Kumpulan PNB & Multinational Business
Mohamad Yusoff Abdul Raof
Head of Department


DL : +603-2785 5355
Email : yusoff.ar@etiqa.com.my



Help others while helping yourself. Sign up as an Etiqa Agent today.