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The best way to understand you
is by listening

Etiqa is always close at hand. You can reach us at 28 branches, contact any one of our 18,000 agents around the country, call us through Etiqa Oneline at 1300 13 8888 or via our website.
We can also be reached through more than 450 Maybank branches and also other third party banks.

Business Operating Hours



All states (except Kelantan and Terengganu)

Monday to Thursday : 9.00am - 5.15pm
During Ramadan : 9.00am - 4.30pm
Sabah & Sarawak : 9.00am - 4.15pm
Friday : 9.00am - 4.15pm
Saturday/Sunday/Public Holidays : Closed
 
States of Kelantan and Terengganu

Sunday to Wednesday : 9.00am - 5.15pm
During Ramadan : 9.00am - 4.30pm
Thursday : 9.00am - 4.15pm
Friday/Saturday/Public Holidays : Closed

State:

Alor Setar

Tel :04-733 1122
Fax : 04-733 7372
Sungai Petani

Tel :04-422 7955
Fax : 04-422 7525
Kota Bharu

Tel :09-743 6500
Fax : 09-743 8500
Agency Support Center Dataran Maybank

Tel :03-2785 4688
Customer Service Center Dataran Maybank

Tel :1300-13-8888
Fax : 03 2297 3800




Customer Service Center Akademi Etiqa

Tel :1300-13-8888
Fax : 03-2297 3800
KL Main

Tel :1300-13-8888
Fax : 03-2612 5064
Seremban

Tel :06-601 2411
Fax : 06-601 2412
Kuantan

Tel :09-515 7107
Fax : 09-514 4234
Temerloh

Tel :09 296 7781
Fax : 09 296 7396
Taiping (Sales Office)
(no walk in customer)

Tel :05-806 1884
Fax : 05-806 1966
Ipoh

Tel :05-249 1105
Fax : 05-241 4262




Seri Manjung

Tel :05-683 2000
Fax : 05-683 2004
Kangar (Sales Office)
(no walk in customer)

Tel :04-977 6824
Fax : 04-977 6899
Penang Island

Tel :04-642 2366
Fax : 04-642 4200
Penang Mainland

Tel :04-539 4800
Fax : 04-539 4808
Labuan (Sales Office)
(no walk in customer)

Tel :087-408 041
Fax : 087-408 044
Kota Kinabalu

Tel :088-256 830
Fax : 088-224 058




Tawau

Tel :089-757 591
Fax : 089-757 300
Sandakan (Sales Office)
(no walk in customer)

Tel :089-201 226
Fax : 089-211 988
Klang

Tel :03-3344 5535
Fax : 03-3344 5530
Subang Jaya

Tel :03-5635 9968
Fax : 03-5621 1411
Kuala Terengganu

Tel :09-630 0100
Fax : 09-622 9175

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Etiqa Oneline : 1-300-13-8888


Etiqa Oneline is the Contact Centre for Etiqa Insurance Berhad and Etiqa Takaful Berhad

Operating hours
 
: 8.30am to 6.30pm (Mondays to Fridays) 
: 8.30am to 6.00pm (During Ramadan) 
: 8.30am to 12.30pm (Saturday) 
: Closed on Sunday and public holidays.
 
Kindly contact Etiqa Oneline at 1-300-13-8888 for more information regarding Liberalisation Motor Insurance & Takaful.
For after operating hours enquiries, please login to MyAccount which is supported by Live Chat, at most times.


General Customer Enquiry:
1300-13-8888

From overseas : +603 2780 4500
Fax : +603 2296 1799
Email : info@etiqa.com.my



Customer Complaint Management:
1300-13-8888

From overseas : +603 2780 4500
Fax : +603 2785 3093
Email : cmu@etiqa.com.my


General Claim Assist:
1-300-88-1007

Email : claims@etiqa.com.my



24 hour Emergency and Car Breakdown Assistance:
1-800-88-6491


*For Insurance & Takaful Claim Enquiry and Accidents registration



 

Accident Assist Call Center : 1-300-22-1188

Auto Assist : 1-800-88-6491

Etiqa Healthcare : 1-800-88-9998


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You can contact our Enterprise Corporate Division based on your requirements at the following numbers:

Corporate Direct & Maybank GWB Businesses
Rajdi Ahmad Tah
Head of Department

DL : +603-2785 4081
Email : rajdi.at@etiqa.com.my



Corporate Employees Benefits
Dewaluddin Sharif
Head of Department

DL : +603-2785 4012
Email : dewaluddin.s@etiqa.com.my


Broker Management
Azrul Azam Abdul Abas
Head of Department

DL : +603-2785 4081
Email : azrulazam.aa@etiqa.com.my



Kumpulan PNB & Multinational Business
Mohamad Yusoff Abdul Raof
Head of Department

DL : +603-2785 5355
Email : yusoff.ar@etiqa.com.my


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