Contact Us

Help & Supoort

Auto Assist

(24-hour Car Breakdown Assistance)

1-800-88-6491

Healthcare

(24-hour Local GL Request)

1-800-88-9998

Emergency Travel Helpline

(24-hour Travel & Medical Assistance)

+603-2785-6565

Enquiry

Etiqa Oneline

1-300-13-8888

Operating Hours

9:00am - 5:00pm (Monday to Friday)

Closed on Saturday, Sunday and Public Holidays

Complaint Management Unit

Policy/Certificate Servicing

Become Our Agent

Claims

Employee Screening & Reference Check (by hiring institutions / organisations)

8:45am to 5:45pm (Monday to Thursday)

8:45am to 4:45pm (Friday)

Closed on Saturday, Sunday, and Public Holidays

Etiqa Virtual Customer Service

Operating Hours:

9:00am - 4:30pm

(Monday to Thursday)

9:00am - 3.30pm

(Friday)

Closed on Saturday, Sunday and Public Holiday

Video appointment must be made at least 1 hours prior to the intended appointment date and time.