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Travel Delay Claim Calculator

Calculate Your Potential Flight Delay Compensation

Fill in the calculator below to find out. If you've opted in to our automatic flight delay claim submission, your compensation will be credited to your account within 1-2 days.

Coverage Type

How would you like to calculate your flight delay?

How many hours was your flight delayed?

For a 0 hours flight delay, you can claim

Travel PlanClaim Amount
Domestic
RM0.00

Max: RM100

Silver
RM0.00

Max: RM1,000

Gold
RM0.00

Max: RM2,000

Platinum
RM0.00

Max: RM5,000

How Flight Delay Compensation Is Calculated?

With Etiqa TripCare 360 Insurance/Takaful, you'll be compensated for flight delays of 2 hours or more. Refer to the tables below for the compensation rates for both individual and family plans.

Etiqa TripCare 360 Insurance/Takaful – Flight Delay Compensation Rates (Individual / Group)
Plan

Domestic
(RM)

Silver
(RM)

Gold
(RM)

Platinum
(RM)

Delay less than 2 hours

0

0

0

0

Initial Compensation (for the first 2 hours delay)

100

100

100

100

Additional Compensation (for every subsequent 6 hours delay)

0

250

250

250

Maximum Compensation

100

1,000

2,000

5,000

Table 1: Etiqa TripCare 360 Insurance/Takaful – Flight Delay Compensation Rates (Individual / Group)

Etiqa TripCare 360 Insurance/Takaful - Flight Delay Compensation Rates (Family Plan)
Plan

Domestic
(RM)

Silver
(RM)

Gold
(RM)

Platinum
(RM)

Delay less than 2 hours

0

0

0

0

Initial Compensation (for the first 2 hours delay)

100

100

100

100

Additional Compensation (for every subsequent 6 hours delay)

0

250

250

250

Maximum Compensation

250

2,500

5,000

12,500

Table 2: Etiqa TripCare 360 Insurance/Takaful - Flight Delay Compensation Rates (Family Plan)

    Scenario 1: Individual Plan

  • Siti purchased/signed up for an Individual Gold Plan under Etiqa TripCare 360 for an upcoming trip. She received updates that her flight would be delayed.

      • If the delay is 1 hour from the original flight time:
      • Siti will not receive any compensation.
      • If the delay is 5 hours from the original flight time:
      • Siti will receive an initial compensation of RM100
      • (Refer to the “Initial Compensation” column in Table 1)
      • If the delay is 9 hours from the original flight time:
      • Siti will receive: RM100 (Initial Compensation) + RM250 (Additional Compensation) = RM350
      • (Refer to the “Additional Compensation” column in Table 1)
      • For every additional 6-hour delay thereafter:
      • Siti will receive RM250 for each additional 6-hour period until she reaches the maximum compensation of RM2,000
      • (Refer to the “Maximum Compensation” column in Table 1)
  • Scenario 2: Family Plan

  • Siti purchased/signed up for a Family Gold Plan under Etiqa TripCare 360 covering 4 family members including herself. She received updates that her flight would be delayed.

      • If the delay is 1 hour from the original flight time:
      • No compensation will be provided.
      • If the delay is 5 hours from the original flight time:
      • Siti will receive an initial compensation of RM100 x 4 = RM400
      • (Refer to the “Initial Compensation” column in Table 2)

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