Etiqa Logo

I want to submit claims for :

How to submit a claim?

Step 1

Download and log in to your Etiqa+ app

Download Etiqa+ app

Step 2

Select ‘claims’

Step 3

Select ‘travel claim’

Step 4

Fill in the necessary details and upload the required documents as prompted

Step 5

Submit your claim!

Calculate Your Potential Flight Delay Compensation

Fill in the calculator below to find out. If you've opted in to our automatic flight delay claim submission, your compensation will be credited to your account within 1-2 days.

Coverage Type

How would you like to calculate your flight delay?

How many hours was your flight delayed?

For a 0 hours flight delay, you can claim

Travel PlanClaim Amount
Domestic
RM0.00

Max: RM100

Silver
RM0.00

Max: RM1,000

Gold
RM0.00

Max: RM2,000

Platinum
RM0.00

Max: RM5,000

Documents required for different Travel claims

  • Doctor’s Report/Medical Assessment
  • Medical Bill and Receipt

Submit or check your claims with the Etiqa+ app

It's fast, easy, and completely hassle-free

Contact Us

Call

Claims Careline: 1-300-88-1007

Manage your policy/certificate on Etiqa+ app

  • Manage your policy / certificate
  • Submit / Track Claims
  • 24/7 Roadside Assistance
  • Guarantee Letter (GL)
  • Get rebate for driving less
  • And more...

Download our app now!

Customer Care (Mon-Fri, 9am-5pm)

1300-13-8888

24/7 Roadside Assistance

1800-88-6491

Guarantee Letter (GL) Request

1800-88-9998

Emergency Travel Assistance

+603-2785-6565

Claims Careline

1300-88-1007

© 2025 Etiqa. All Rights Reserved.