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Wherever You’re Headed, Etiqa Travel Insurance & Takaful Has You Covered

Malaysian traveller preparing for an overseas trip under Etiqa TripCare360 travel insurance takaful protection

SMALL HELP, BIG DIFFERENCE

Be cuti-ready, explore out top travel prep tips. It's packed with reminders and travel advice to make every trip hassle-free from planning to landing.

How Should I Prepare Before My Trip?

What Should I Pack for Peace of Mind on My Travels?

Before any trip begins, there’s the planning — the lists, the bookings, the outfit dilemmas. But beyond what you wear and where you stay, peace of mind comes from feeling ready for the unexpected too. Here’s how to prep like a pro — and pack with confidence.

Pre-Planning Tips That Go the Distance

Start your trip off on the right foot with these often-forgotten prep essentials:

Check passport validity — make sure it’s valid for at least 6 months beyond your travel date.

Share your itinerary — give a trusted friend or family member a copy.

Scan your documents — save digital copies of your passport, IDs, bookings, and insurance/takaful.

Notify your bank — to avoid card blocks when spending abroad.

Plan for time zones — especially if you have connecting flights or pre-booked activities.

Double-check vaccination or health certificate requirements for your destination.

Check visa needs early. Apply online and skip the airport queue.

Take a quick Google Street View tour of your stay so it already feels familiar when you arrive.

Know your ride! Taxi? Train? Car rental? Don’t leave transfers to last minute stress.

Test your travel apps before you go - maps, translators, currency converters.

Pack reusable items like a water bottle, tote bag, and eco-friendly toiletries to reduce waste.

Packing Essentials — Beyond the Usual

It’s not just what you pack, but how you pack that matters. Here’s what seasoned travellers always bring:

An “essentials” pouch — meds, power bank, snacks, pen, wipes, charger. For power banks, ensure that they’re within the flight limit (below 100Wh or 20,000mAh).

Layer-friendly outfits — especially for unpredictable weather

A change of clothes in your cabin bag — just in case of delays or lost luggage

Mini first-aid kit — plasters, painkillers, antihistamines

Download local maps in offline mode and bookmark your favourite places, so you’re never lost, even without data

The Helping Hand TipRoll your clothes, not fold. Saves space and wrinkles.

Don’t Forget the Just-in-Case Stuff

Peace of mind also means preparing for hiccups:

Backup payment method — an extra card or some local currency

Local emergency contacts — embassies, clinics, and hotel info

Travel insurance or takaful — it only takes a few minutes to activate, but can make all the difference if plans change

Learn more about TripCare360 Insurance/Takaful.

TripCare360 Insurance/Takaful >
Infographic showing Etiqa TripCare360 coverage benefits – medical, flight delay, baggage loss.

Travel insurance or takaful isn't just for the “what ifs.” It's for peace of mind. Here's what to think about before you jet off — including how to protect your trip from day one.

What Travel Insurance Or Takaful Actually Covers

Not sure what you're buying? Here's a quick checklist of what a comprehensive plan typically includes:

Trip cancellations

if your plans fall through due to illness, emergencies, or natural disasters

Medical emergencies

from overseas treatment to hospital stays and repatriation

Lost or delayed baggage

reimbursement for essentials or full claims for unrecoverable items

Travel delays

automatic payouts or reimbursements when flights are delayed

When Is the Best Time to Sign Up Travel Insurance or Takaful?Best time to Buy/Sign Up? As soon as you book your flights or hotel. That way, your coverage starts before your trip even does — protecting you from cancellations or changes.
At The Airport

MAKE EVERY TAKE-OFF SMOOTH AND EASY

A little preparation goes a long way, from check-in to boarding, here’s how to keep things breezy and effortless before your flight.

Snap a Photo of Your Luggage

Take a picture of your checked bag, it’s a lifesaver if it gets misplaced.

Keep Essentials Close

Always pack valuables, medications, and travel documents in your carry-on, not your checked bag.

Know Your Baggage Limits

Check your airline’s baggage allowance before shopping at duty-free, avoid last-minute surprises at the gate

Get Real-Time Updates

Download your airline’s app for instant notifications on boarding gates, delays, or changes.

Arrive Early, Especially During Peak Travel Season

Give yourself extra time to check in and clear security, more time means less stress and more calm.

Use Your Perks

Got a credit card that includes lounge access? Enjoy some quiet and comfort before your flight.

Set a Boarding Reminder

Use your phone to set an alert for boarding time, so you won’t miss any announcements while you relax.

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SMART TRAVELLERS MONEY TIPS

Plan, track, and spend smarter. Here’s how to keep your money safe wherever you go.

Carry a mix of cash and credit/debit cards for convenience.

Track your spending with a budget app.

Keep a small stash of emergency cash in a separate wallet.

Always budget an extra 20% for unexpected stays, just in case your flight gets delayed.

Or if your luggage is delayed, you can grab an extra outfit or essentials to stay fresh until it arrives.

Know your trip cancellation coverage for last minute changes.

Register and convert your currency seamless via the MAE app with Maybank Global Access.

Exchange your money at reputable spots or use ATMs.

Use prepaid travel cards. It’s safe, simple and it keeps overspending in check.

In Transit

Travel Isn’t Just About Where You’re Going — It’s About Being Ready If Things Go Sideways

Delays happen. Bags disappear. Kids fall sick. We’ve built this guide to help you feel prepared, supported, and at ease — no matter what happens along the way.

What Can Go Wrong, and What You Can Do About It

If this happensYou feel like thisHere’s how to stay in control
Flight delayed for 7+ hoursStuck with cranky kids and overpriced mealsGet automatic cash payouts — no forms
Luggage doesn’t arriveNo essentials for 48 hoursClaim for replacement items
You fall sick abroadClinics are confusingGet covered for treatment & hospitalisation
Trip cancellations Lose non-refundable bookingsBe reimbursed — even for pre-paid plans
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While Exploring

Go Off the Grid, Without Going Unprotected

Whether you’re exploring cities, hiking trails, or travelling with family — here’s how to stay protected with travel insurance or takaful.

Download Before You Disconnect

Pre-download maps and translators app so you’re covered even without Wi-Fi.

Keep Key Info Handy

Save copies of your passport, itinerary, and insurance or takaful details (plan + contact). Store them in your phone and a pouch.

Share Your Whereabouts

Let someone back home know your route — especially for solo or remote trips.

Pack A Backup Kit

Bring a power bank, extra cash, and a second card. In some areas, cards or e-wallets won’t work.

Know Who to Call

Save our 24/7 Careline Number:

a. Insurance/Takaful: 1300-13-8888

b. Or reach out via Etiqa+ anytime

At The Airport

STAY HEALTHY, TRAVEL HAPPY

Your best trips start with feeling your best. So stay hydrated, stay protected, and stay worry-free with these easy health & safety tips because feeling good means travelling better.

Keep Hydrated

Take a picture of your checked bag, it’s a lifesaver if it gets misplaced.

Pack Smart for the Weather

Check the forecast before you go and dress for the conditions — layers for cold, light clothes for heat.

Protect Your Data

Avoid using public WiFi for banking or payments. Use a VPN when possible to keep your information safe.

Know Where to Go

Identify the nearest hospital or clinic at your destination so you can act fast if needed.

Protect Your Skin

Apply sunscreen and insect repellent when you’re outdoors to avoid sunburns or bites.

Eat and Drink Safely

Stick to bottled water and well-cooked meals to prevent stomach troubles on your trip.

Keep Things Clean

Wash or sanitise your hands often, and carry a mask for crowded areas or public transport.

Tailored Tips for Every Kind of Traveler

Because every traveller moves differently — and each trip deserves the right kind of backup.

Different traveller types – business, family, solo, and budget travellers covered by Etiqa TripCare360.

The Business Traveller

You run on efficiency. But some things are out of your hands.

Different traveller types – business, family, solo, and budget travellers covered by Etiqa TripCare360.

The Family Traveller

You’re not just travelling. You’re managing a small team.

Different traveller types – business, family, solo, and budget travellers covered by Etiqa TripCare360.

The Solo Traveller

You crave freedom. But safety shouldn’t be a solo job.

Different traveller types – business, family, solo, and budget travellers covered by Etiqa TripCare360.

The Luxury Traveller

Your experiences are elevated. Your coverage should be too.

Different traveller types – business, family, solo, and budget travellers covered by Etiqa TripCare360.

The Budget Traveller

You plan every ringgit — because travel should be rich in experience, not costs.

Different traveller types – business, family, solo, and budget travellers covered by Etiqa TripCare360.

The Muslim Traveller

You shouldn’t have to choose between comfort and your values when you travel.

No two journeys are the same. Your protection shouldn’t be either. Get a quote that fits the way you travel.

Flight delay at airport covered by Etiqa TripCare360 automatic payout for travellers.
Disruptions & Delays

How Much Could a Travel Delay Cost You?

Delays don’t just steal time — they add unplanned expenses. Meals, rebookings, and stress pile up. Our delay coverage helps you recover your costs.

Quick Facts

1.8 million

bags are lost or stolen annually

International flights

5x more likely to lose bags

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Back Home, Still in Vacation Mode

Ease back into routine the right way, from clearing customs to keeping those good memories alive.

Don’t forget to claim your tax refund at the airport. Keep your receipts and documents ready.

Don’t let your airlines loyalty points expire. Turn them into tickets for your next adventure!

Review your travel spend vs. your budget.

Sort and back up your photos and videos ASAP.

Monitor your health after travel.

Unpack early! You might just find that forgotten gift/souvenir.

Travel Often? Get our Annual Plan.If you’re always on the move, our TripCare 360 Insurance/Takaful Annual Plan keeps you covered all year long, one plan, unlimited trips, zero hassle.
Etiqa+ app screen showing travel claim submission for returning travellers.

After You Return: Just Touched Down? Don’t Forget To Wrap Things Up

The journey doesn’t end when the plane lands. Submit claims easily via the Etiqa+ app and track your status.

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You Can’t Predict Everything, But You Can Be Protected

That’s what travel insurance or takaful is for: a helping hand when life doesn’t follow the itinerary.

Customer Care (Mon-Fri, 9am-5pm)

1300-13-8888

24/7 Roadside Assistance

1800-88-6491

Guarantee Letter (GL) Request

1800-88-9998

24/7 Overseas Emergency Travel Assistance

+603-2785-6565

Claims Careline

1300-88-1007

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